FAQ: Puppy Pride Enamel Dog Tag Keyrings
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why aren't all designs currently available?

While we’d love to offer every tag design, it costs money to manufacture each new design. If all designs were available from the start, we would need to ask for more money and risk the campaign not being funded at all.

Last updated: October 14, 2020 04:33

How did you choose this order to unlock tags?

We based the order on what most people requested and chose colours that can be combined into colour schemes representing nationality, sexuality, gender and so on.

Last updated: October 14, 2020 04:34

When do I have to pay?

Kickstarter will charge you when the campaign ends on 12 November, there’s nothing to pay until then.

Last updated: October 14, 2020 04:34

Can I change or update my pledge?

Yes. You can change your pledge, and add or remove tags any time between now and when the campaign ends on 12 November.

Last updated: October 14, 2020 04:34

Can I wear these like dog tags (on a collar or necklace)?

Yes, in every sense! Every tag has a 3.5mm hole in the top, so you can put it on your keyring, collar or necklace chain.

Last updated: October 14, 2020 04:34

Can the tags be engraved?

While the front of the tag has the design with enamel infill, the back has been left perfectly smooth so that it’ll be perfect for both laser and rotary engraving!

Last updated: October 15, 2020 12:40

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: February 2021

Last Updated At: 11/19/20
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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